For centuries, humans have been creating ever-more complicated systems, from the machines we live with to the informational systems and laws that keep our global civilisation stitched together. Technology continues its fantastic pace of accelerating complexity — offering efficiencies and benefits that previous generations could not have imagined — but with this increasing sophistication and interconnectedness come complicated and messy effects that we can’t always anticipate. It’s one thing to recognise that technology continues to grow more complex, making the task of the experts who build and maintain our systems more complicated still, but it’s quite another to recognise that many of these systems are actually no longer completely understandable. We now live in a world filled with incomprehensible glitches and bugs. When we find a bug in a video game, it’s intriguing, but when we are surprised by the very infrastructure of our society, that should give us pause.